Encore Online Privacy Statement

Effective Date: November 8, 2016
Encore Technologies (“Encore Technologies,” “we” or “us”) values privacy and is committed to implementing appropriate safeguards necessary to protect sensitive information and adhere to compliance efforts regarding the protection of personal information.

This Privacy Statement is required by law and informs the reader about the handling of Personal Information in connection with the services and web site offered by Encore Technologies (Encore) found at www.encore.tech. This Privacy Statement will disclose what data is collected, how it is used, with whom it is shared and how it is stored and secured. Protecting the privacy of personal information is very important to Encore. Please read this notice carefully to understand how the personal information collected via electronic means is handled by Encore Technologies.

If you do not agree with our policies and practices, you may choose not to use our website. By accessing or using our website, you agree and consent to this privacy notice. This notice may change from time to time. Any changes or updates to the privacy notice are effective immediately upon posting to the website and your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

If you wish to browse the website without providing personal information you may generally do so anonymously. There is no need to provide any personal information while browsing our website and functionality is unlikely to be affected by browser configuration settings disabling cookies. If you choose to contact us requesting assistance with products, product information or general questions, we ask for your personal information on our Contact Us form. This information helps us process your inquiry and provide the best service possible.

Questions

Questions regarding this Privacy Statement may be directed to our Information Security Office using the information below.
Encore Technologies
4620 Wesley Ave.
Cincinnati, OH 45212
privacy@encore.tech

What, When and Why

When you engage with Encore by requesting products or services, any personal information you provide is voluntary. We collect and use only the minimum information necessary to respond to your concerns, sell products or offer services. In most cases, the information you provide is limited to personal contact information, such as name, company name, address, telephone number, or email address.

Other data, such as is common in the navigation of websites, includes information that does not directly identify you as an individual but rather your browser type, IP address, the URL of the previous web site you visited, the type of operating system used, the time of day, etc. www.encore.tech may automatically collect these types of non-personal information from your browser when visiting this site.

Cookies

Cookies are text files containing small amounts of information which may be downloaded and stored in your browser's memory when you visit the www.encore.tech website. Cookies are useful because they help arrange the content and layout displayed on your device and allow us to recognize those computers or devices that have been to our site before. Cookies perform various tasks, such as allowing our website to remember your preference settings and helping us to enhance the usability and performance of our sites and your experience using them.

This site uses session cookies to store information that you provide and to store technical information useful for your interactions with our site. For instance, they may remember your user ID and elements of your user profile upon login. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

Third Party Links

We have chosen to partner with additional responsible third parties. Their business policies may include different privacy policies and practices than those in use at Encore Technologies. Please be aware that when you choose to utilize the services or web functionality provided by these third parties our privacy policies no longer apply and that we are not responsible for the privacy practices of these other sites. We encourage you to review the policies of each site you use. To that end, we have provided links to their privacy statements below:

• AutoTask - http://www.autotask.com/privacy-policy
• Bullhorn - https://www.bullhornstaffing.com/Privacy.htm
• TeamViewer - https://www.teamviewer.com/en/privacy-policy/

Data Protection

Any personal information provided to us is stored within a secured computing environment accessible to a limited number of persons who have appropriate access rights to such systems, and are required and trained to keep the information confidential. We employ reasonable information security safeguards intended to protect personal information from unauthorized disclosure or alteration. It is not possible, however, to warrant or guarantee that any computing environment is impervious to compromise by malicious parties hoping to acquire sensitive information illicitly. Therefore, you acknowledge an element of inherent risk in providing your personal information. While we will utilize reasonable industry safeguards to protect your personal information, it is not possible to foresee every possible contingency or threat to this data.

California Online Privacy Protection Act

The California Online Privacy Protection Act (CalOPPA) is the first state law in the nation to require commercial websites and online services to post a privacy notice. The law applies to businesses beyond California and requires a person or company in the United States that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy notice on the websites they operate disclosing the information being collected and any third parties with whom it is being shared.

In accordance with CalOPPA, Encore agrees to the following:

• Users can visit our site anonymously
• We will provide a link to this Privacy Statement on our home page
• Our Privacy Statement link includes the word 'Privacy' and can be easily identified on the page specified above
• Users will be notified of any privacy policy changes on our Privacy Statement Page
• Users are able to change their personal information by contacting us by email

How does www.encore.tech handle Do Not Track (DNT) signals in browsers?

• Because the providers of “do not track” and similar signals do not yet operate according to common, industry-accepted standards, we currently do not respond to those signals.

Does www.encore.tech accommodate third party behavioral tracking?

• Beyond the performance monitoring involved with the non-personally identifiable information mentioned above, we do not support third party behavioral tracking.

Children’s Online Privacy Protection Act

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) provides parents the right to control the data identifying their child(ren). The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

www.encore.tech does not specifically market to children under 13 years of age nor do we knowingly collect this type of information. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Encore may collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders
• Send additional information related to your product orders
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in compliance with the CAN-SPAM Act we agree to the following:

• We will not use false, or misleading subjects or email addresses
• Identify marketing messages as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link contained within each marketing email

Fair Information Practices Principles

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is valuable in complying with the various privacy laws that protect personal information.

In order to be in compliance with Fair Information Practices, Encore will take the following responsive action, in the unlikely event a data breach occurs:

• We will notify those affected via email within 7 business days of discovery of the event.
• We will notify website visitors via in-site notification within 7 business days of discovery of the event.

Purchase or Sale of Business

As a business, Encore may choose to buy or sell assets. In these types of transactions (e.g. sale, merger, liquidation, receivership or transfer of all or substantially all of Encore’s assets), customer information may be included as one of the business assets transferred. In the event that Encore intends to transfer information about you as part of the transaction, we will notify you by email or by putting a prominent notice on this website, providing you with an opportunity to opt out before information about you becomes subject to a different privacy policy.

Compelled Disclosure

In the unlikely event that we are required by law to disclose the information that you have submitted, we will comply with requests made by authorized law enforcement. Unless we are legally prohibited from doing so, we will attempt to provide you with notice that a request for your information has been made in an effort to give you an opportunity to object to the disclosure. If you do not challenge the disclosure request, we may be legally required to submit your information to law enforcement officials.

Visitors Outside the United States

Encore Technologies and the servers hosting the www.encore.tech website are located in the United States and are subject to the applicable state and federal laws of the United States. If you use the www.encore.tech website, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws.